Dear honorable clients, We hope you are safe and so also your family at this global crisis situation regarding the Novel Corona Virus. As the Govt. of Peoples Republic of Banladesh shuts down each and every office and whole country is in lock-down situation, we are also abide to close mass operation and running basic supports only to ensure the ... Read More »
We have been working closely with cPanel® leading up to the licensing announcement. Detailed below are some of the key changes that you need to be aware of: Rebranding VPS and Dedicated License Types cPanel® is evolving their packaging names to coincide with industry terms. VPS is now Cloud and Dedicated is now Metal. The package name changes ... Read More »
Dear Honorable Clients, We have received a bug report from CPanel which consists a database issue on the latest WHM/Cpanel build. Cpanel is currently processing a patch for it and hope we can assure the solution as soon as possible once the Cpanel team release the patch. We apologize for the inconvenience. Best Regards-Md Ashraf Ali ... Read More »
We are now available on all departments.
According to the govt regulation we remained closed for a short time and now confirming that all service departments are fully functional. Feel free to ask any assistance if you need.
Dear Honorable Clients,
We will be unavailable for straight 4 days for all departments except emergency technical supports.
Dear Honorable Well Wishers, We are performing a massive upgrade on our services and service management. The following features are being introduced- Full User Management Including Restart/Shutdown/Start/Re-Install/Recovery along with full MRTG Usage graph and MRTG Server Load. Self Configurable Cloud Instances with freely ... Read More »
There is a scheduled maintenance ahead on the dedicated server block.
The maintenance is planned on 12th Feb, 2018 12:30 at +6 GMT.
We are sorry for the inconvenience.
Tomattos Technical Department
Tomattos Technologies Ltd.
Dear Honorable clients,We have recently detected a bug on our live chat system regarding PHP Session Handling.Due to this bug, some of our client faced problem connect us over live chat. We apologize for the issue and it is fixed now.Some suggestions if you still face the problem, just clear your browser cache and always close a chat session when ... Read More »
Dear honorable clients,We have a planned maintenance of a full VPS Block which will take place on 8th October, 18:00 at UTC +6.This might cause downtime of approx 15 mins. We are sorry for the inconvenience and appreciate your understanding on this issue.If you have any query or questions, feel free to ask anytime.Kind Regards-Tomattos Support ... Read More »
Dear Honorable Customer, [[ This is a general notice to everyone. ]] Due to Govt. Holiday for Eid Ul Adha during 24th June, 2017 to 6th July, 2017 our billing department and administration department will remain close.Only Support Department will be available for technical assistance and maintenance. Dedicated Support Manager will also remain ... Read More »